Delivery of my order
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Which cantons do you deliver to?
Delivery is available throughout Switzerland. Delivery times may vary by region.
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What are the delivery times?
On average, allow 2 to 3 business days after your order is confirmed.
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What are the shipping costs?
Delivery is free for purchases of CHF 300 or more. For purchases below this amount, a fee of CHF 30 will be charged.
Payment and Refund
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What payment methods do you accept?
You can pay for your purchases by credit card (Visa, Mastercard, American Express), PostFinance, Twint or bank transfer.
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Can I change or cancel my order after it has been confirmed?
Yes, provided that your order has not yet been shipped. Please contact us promptly at contact@clos-selection.ch or by phone.
My account
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Do I have to be a certain age to order?
Yes. As wine sales are restricted to adults, you must be at least 18 years old to place an order.
Returns
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Do you have a return policy?
Returns are only possible if the bottles have been damaged or if there is an error in the order. Please report any issues within 48 hours of receipt.
Storage
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Are all your wines in stock?
The wines presented on our website are available, unless otherwise stated. In the event of exceptional unavailability, we will contact you promptly.
Our offerings
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How do you ensure the quality of the wines?
Each vintage is carefully selected, in direct collaboration with the winemakers. Bottles are stored in optimal conditions until shipment.
